0800 864 699 24 HR QUERIES

Computer Technician

Corporate Services Division

Based at Head Office

Salary: R369,055- R500,061 (per annum inclusive of benefits)

Minimum Qualifications:

  • A+ PC engineering, A+ N+ Network Engineering

Or

  • relevant National Diploma (NQF 6) in Computer Science, Information Technology, etc.

 Preferred Qualifications:

  • Microsoft Certified Systems Engineer (MCSE) Qualification
  • Degree (NQF 7) in Computer Science, Information Technology, etc.

 Minimum Experience:

  • 2 years’ experience as a Computer Technician in a corporate environment

 Key Outputs:

Reporting to the ICT OPS Specialist, the employee will:

  • Control hardware and software in a manner that reduces the number and duration of support calls
  • Support all hardware desktops, laptops, iPad and other peripheral devices e.g. printers
  • Install and configure authorised software packages on end-user computers
  • Track ICT equipment by labelling and recording of information including location
  • Perform preventative maintenance on client computers and other ICT equipment
  • Maintain and monitor IT security mechanisms
  • Reinstate passwords and facilitate the password maintenance procedures
  • Monitor Network status
  • Notify the ICT Ops Specialist in the event of network downtime and initiate communication with external parties, where necessary
  • Provide and co-ordinate end-user training to allow better use of computer equipment
  • Provide training courses for all standard desktop software and other specified packages/modules. e.g. MS Office, O365, client backup and recovery tools and ERP system
  • Report on activities and performance
  • Compile and submit activity monthly reports by due dates

 Other requirements needed

  • Strong knowledge of Windows configuration
  • Hardware repairs and troubleshooting experience
  • Good communication skills and the ability to maintain professionalism in demanding situations
  • Proactive approach to ICT solutions
  • Strong commitment to work and a corresponding ability to work overtime as and when required
  • Valid unendorsed Drivers Licence
  • Effective time management
  • Both telephonic and interactive end-user support experience

 

If you have not heard from us within 60 days after the closing date, you may regard your application as unsuccessful. These appointments will be finalized in accordance with Amatola Water’s Employment Equity Plan and Recruitment Policy. Preference will be given to suitably qualified persons from designated groups, specifically African/Black Females, Coloured Males and African/ Black Males. Amatola Water reserves the right not to make appointments. Lobbying of members of the Board and/ or the Executive/ Management and Supervisors to treat any application, at any level, more favourably than any other for the same vacancy, will disqualify a candidate from selection. Applicants to submit a detailed CV, certified copies of academic certificates and ID copy to the Human Resources Manager, Amatola Water, Private Bag X3, Vincent, 5217 or e-mail recruitment@amatolawater.co.za. Closing date: 03 December  2021 at 16h30