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The Department of Human Settlements, Water and Sanitation's Green Drop Certification process assesses and reports on the level of compliance and good management practice of a water services institution.

The Green Drop is clear in its purpose and intent:

Firstly, it awards excellence in wastewater management.

Secondly, it acknowledges the continuous improvement in performance against set criteria. 

At the same time, it identifies those systems and organisations that are NOT performing to standard. The Green Drop information has been invaluable information in mobilising appropriate support or further regulatory intervention.